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F.A.Q.

1. How does SMS Deliverer work?
2. Which brand of mobile phones that SMS Deliverer support?
3. How can i know my phone/modem is suitable for SMS Deliverer?
4. What is the difference between Standard Edition and Enterprise Edition?
5. What is the difference of the trial version and registered version?
6. How do I know my mobile supports text messages reading?
7. Does SMS Deliver suppors CDMA mobile?
8. SMS are free of cost ?
9. How many message can I send per hour?
10. What's command line feature?
11. Is there a limit on how many SMS messages can be sent, e.g. per day?
12. The phone/modem locks up after sending a lot of messages in succession, or returns errors like error code "CMS ERROR 301" (SMS service of phone reserved).
13. Does SMS Deliverer support 16 or 32 port GSM modem?
   

Q1:How does SMS Deliverer work?

A:SMS Deliver is PC software installed on a computer.
It sends messages through a mobile phone or modem connected to a computer.

Q2:Which brand of mobile phones that SMS Deliverer support?

A:SMS Deliverer support GSM modem and GSM phone like Nokia, Sony Ericsson and Motorola. It is recommend that to use USB dongle for SMS campaign, for example: HUAWEI,ZTE,WAVECOM etc.

It should also be noted that not all phones support the modem interface for sending and receiving SMS messages. In particular, most smart phones, including Blackberries, iPhone, Android and Windows Mobile devices, do not support this GSM modem interface for sending and receiving SMS messages at all at all. Additionally, Nokia phones that use the S60 (Series 60) interface, which is Symbian based, only support sending SMS messages via the modem interface, and do not support receiving SMS via the modem interface.

Q3:How can i know my phone/modem is suitable for SMS Deliverer?

A:SMS Deliverer already integrate 'Phone Detector' feature on tool bar. Connected your phone/modem on your PC then click 'update all' button, if SMS Deliverer detected all parameters of your phone/modem, congratulations, it means you can use your phone/modem to start SMS campaign. Note: please make sure you already installed correct driver for your phone/modem before you start use it.

Q4:What is the difference between Standard Edition and Enterprise Edition?

A:Enterprise editionsupport mutiple modems/phones, failover feature,SQL server database. Standard edition only support single modem/phone and only can use access database.

Q5:What is the difference of the trial version and registered version?

A:We will add our text on outgoing SMS with trial version.

Q6:How do I know my mobile supports read text messages which stored in the phone?

A: SMS Deliverer can automatically detect your phone information. If 'Read enable' is true means you can use the phone to receive SMS. It is a known problem that recent Nokia phones do not allow other software to retrieve SMS stored in the phone. For the auto reply function to work, you need change phone from other brand.

Q7:Does SMS Deliver supports CDMA mobile?

A:No,SMS Deliver working for GSM networks and not for others. We will develop CDMA version in future.

Q8:SMS are free of cost ?

A:As the software is connected to mobile phone/modem to send sms, so it is not free of cost. You must activate sms scheme on your phone/modem .And the charges is per sms.

Q9:How many message can I send per hour?

A: The speed depends on your network and the length of the message:

For a 2G GSM network, it's about 600 per hour.

For a 2.5G GSM network, it's about 900 per hour.

For a 3G GSM/WCDMA network, it's about 1800 per hour.

Q10:What's command line feature?

A: The command line interface is for developers for SMS automation, SMS Integration, SMS Web Integration and SMS Application Integration.

Q11:Is there a limit on how many SMS messages can be sent, e.g. per day?

A: SMS Deliverer does not restrict the number of messages in any way. However, the network provider may limit your possibilities, for example if you use a prepaid account. If you want send more SMS per day, you can connect mutiple phones. try the SMS batch mode if your phone and network supports it.

Q12:The phone/modem locks up after sending a lot of messages in succession, or returns errors like error code "CMS ERROR: 301" (SMS service of phone reserved).

A: This is probably a timing issue. The messages are sent too fast and the phone/modem can't catch up with it. Try a delay of one or more seconds before sending the next message. More GSM errors please view here.

Q13:Does SMS Deliverer support 16 or 32 port GSM modem?

A: yes, it full support all 8,16 or 32 port GSM modem. you can get higher sending speed by use multiple port GSM modem.