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Reports
Received/Sent detail: List all history incoming/outgoing message base on specified time range.
Received summary detail: List all history incoming/outgoing message base on specified time range and group by phone number.
Status report: View the status of sent message , you may know whether the message reached customer's cell phone. Note: you need check 'Status report' on option window.
Conversations tracking: List all conversations records for every phone number.
Send/receive analysis : List the all sent and received message group by month,day,week,weekday and hour, Normally more replies from customer means more customers focus your SMS service.You also can find what is the best time for SMS campaign.
By month:
By week:
By Weekday:
By Hour:
Keywords of interests: Analysis all incoming message and find which keywords are most popular. Refer to below screen shot,